Ever had one of those projects that you’re super excited about but also kinda dreading because you don’t know where to start?
That’s exactly how I felt when I decided to add hardscaping to my yard. I had this vision—an outdoor space where I could entertain, relax, and just enjoy being outside—but I had no clue how to find the right contractor to make it happen.
If you’re in the same boat, trust me, I get it. Choosing a hardscaping contractor isn’t just about picking someone who knows how to lay pavers or build a retaining wall.
It’s about finding someone who understands your vision, has the skills to bring it to life, and won’t leave you with a half-finished mess.
So, let’s talk about what I learned along the way and how you can find the right hardscaping contractor without all the stress.
1. Start with a Clear Vision
Before you even start looking for a contractor, get clear on what you want. Do you want a paver patio? A fire pit? A custom-built outdoor kitchen? Maybe a retaining wall to fix drainage issues?
I made the mistake of calling contractors before I had a solid idea of what I wanted, and let me tell you—that was a disaster. Every contractor had different suggestions, and I was left feeling overwhelmed.
Take some time to look at Pinterest, browse landscaping websites, and even sketch out a rough idea. Knowing what you want will help you communicate your vision better and get accurate quotes.
2. Research Local Contractors (and Check Their Work!)
Not all hardscaping contractors are created equal, and some are definitely better than others. Here’s what I did to narrow down my options:
- Look at their website and portfolio – A good contractor will have photos of past projects. If they don’t, that’s a red flag.
- Read reviews on Google and Yelp – Pay attention to comments about reliability, quality of work, and communication.
- Ask for recommendations – Friends, neighbors, and local Facebook groups can be gold mines for honest opinions.
- Drive around your neighborhood – If you see a yard you love, don’t be afraid to ask the homeowner who did the work.
3. Verify Licenses, Insurance, and Experience
A legit hardscaping contractor should have the proper licenses and insurance. If they don’t, run.
When I was looking for a contractor, I found a guy who seemed great—until I asked about insurance. Turns out, he didn’t have any. That meant if something went wrong, I’d be on the hook for any damages or injuries. No thanks!
Always ask:
- Are you licensed and insured?
- How long have you been doing hardscaping? (Experience matters!)
- Do you have any certifications in paver installation or other hardscaping techniques?
4. Get Multiple Quotes (But Don’t Go for the Cheapest One)
I know, I know—saving money is tempting. But when it comes to hardscaping, you get what you pay for.
When I got my quotes, one was way cheaper than the others. That should’ve been a red flag, but I was tempted. After doing some research, I realized this contractor used lower-quality materials and had some bad reviews for cutting corners.
A fair price should reflect:
- Quality materials
- Skilled labor
- Time required for proper installation
- Any warranties or guarantees
Always get at least three quotes and compare what’s included. The cheapest isn’t always the best, and the most expensive doesn’t always mean top quality.
5. Ask About Their Process
A good contractor should have a clear process for your project. When I found my contractor, I asked:
- How long will this take?
- What happens if there’s bad weather?
- Do you handle permits, or do I have to?
- Who will be my main point of contact?
If they can’t answer these questions confidently, that’s a red flag. You don’t want to be left wondering what’s going on in the middle of your project.
6. Make Sure They Understand Drainage (Seriously, This is Important!)
Hardscaping isn’t just about making your yard look pretty—it has to be functional, too. A good contractor will know how to handle drainage so you don’t end up with water pooling in the wrong places.
One of my biggest concerns was making sure my new patio wouldn’t cause water to run toward my house.
My contractor took the time to explain how they’d slope the patio slightly away from the house and install proper drainage. If your contractor doesn’t bring up drainage, that’s a huge red flag.
7. Check Their Work in Person (If Possible)
Photos are great, but seeing a project in person is even better. Some contractors will have a list of past clients who are willing to show their work.
If you can, go check out a completed project. This will give you a sense of their craftsmanship and how their work holds up over time.
8. Get Everything in Writing
Before any work starts, get a contract that includes:
- Scope of work
- Timeline
- Payment schedule
- Warranty information
- Who is responsible for the cleanup
This protects you from any misunderstandings and ensures everyone is on the same page.
9. Communication is Key
You want a contractor who actually listens to you and keeps you updated.
My contractor checked in with me regularly, letting me know when materials arrived, what the next steps were, and if there were any delays.
If a contractor is hard to reach before the project starts, imagine how hard it’ll be to get a hold of them once they have your deposit!
10. Trust Your Gut
At the end of the day, trust your instincts. If something feels off, it probably is. You want to work with someone who makes you feel confident and excited about your project, not stressed and uncertain.
Ready to Start Your Hardscaping Project?
If you’re looking for a reliable, skilled hardscaping contractor who actually listens to what you want and delivers quality work, New Gen Landscaping has you covered.
We specialize in custom patios, walkways, retaining walls, outdoor kitchens, and more—designed to fit your space and lifestyle perfectly.
Our team is committed to high-quality craftsmanship, clear communication, and making sure your outdoor space is as functional as it is beautiful.
Let’s bring your vision to life. Contact us today to get started!